In order to provide quality service, we give a lot of importance to in depth and active on-the-ground supervision. In this regard, a strong Operations team comprising of Managers, Security Officers and Patrolling Supervisors, who are equipped with Radio Communications & Mobile Phones, carry out checks on all our assignments three times every shift and guards stay alert on duty 24×7

Post & Site Instructions 

Before JJET Security services takes up any assignment, a team of Operations staff visit the site to analyze and understand the Security needs of the client’s at their premises. Based on the survey report a Security standard operating procedure is designed that particular premises in consultation with the client and both parties sign off before its enrolled as a working document. This includes detailed set of instructions charter of duty for Security personnel; client’s expectations from security staff, emergency procedures and other relevant details are documented. This is then set as a standard official working document for that particular site.

Client Relations

Acquiring, Winning, Retaining & Growing

At JJET security, customer care has always been a tradition. Understanding the client’s needs, anticipating their requirements, checking on clients’ comfort levels, using feedback constructively has preempted many would be crisis, thus contributing to the company’s growing satisfied customer base.

Client Feedback

To further improve upon our services and meet the expectations of our clients, we seek continuous comments from our Customers. We have a system whereby we get a regular Client.

Feedback that helps us not only for corrective actions, wherever required, but also to upgrade ourselves as regards our services.